Jug.ai
Pricing
Your Privacy Matters

Privacy Policy

Last updated: September 15, 2023

Introduction

We at Jug.ai (Jug.ai and our affiliates) are committed to protecting your privacy. This Privacy Policy applies to our website Jug.ai, and our Subscription Service, including our associated mobile applications owned and controlled by Jug.ai.

We periodically update this Privacy Policy. If you subscribe to the Subscription Service, then you will receive notice when this Privacy Policy is modified through the Notification app in the Jug.ai portal.

EU-U.S. Privacy Shield

Jug.ai participates in and has applied to be certified with the EU-U.S. Privacy Shield Framework. Jug.ai is committed to subjecting all personal data received from European Union (EU) member countries to the Framework's applicable Principles.

You may direct any inquiries or complaints related to our Privacy Shield compliance to privacy@jug.ai.

GDPR Compliance

Jug.ai is compliant under the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Information We Collect

Personal Information

This refers to any information that you voluntarily submit to us including contact information, such as your name, email address, company name, address, phone number, and other information about yourself or your business.

Navigational Information

Information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

Payment Information

We collect and process payment information from you when you subscribe to the Subscription Service using third party PCI-compliant service providers.

How We Use Information

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

We may use your Personal Information to:

  • Improve your browsing experience and the Subscription Service
  • Send information which we think may be of interest to you
  • Send you marketing communications about our business
  • Provide statistical information about our users

No Use of Customer Data for AI/ML

We do not use any data that you provide for developing, improving, or training AI and machine learning models. Your data is solely used to provide you with our services and enhance your user experience.

Jug.ai does not use any user data, including data obtained through Google Workspace APIs, to develop, improve, or train generalized/non-personalized AI and/or ML models.

Security

We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment.

When sensitive Personal Information (such as credit card numbers) is collected and transmitted, it is protected through encryption such as the Secure Socket Layer (SSL) protocol.

Cookies

Jug.ai and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements, and gather demographic information about our user base.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Your Rights

If you provide us with your Personal Information, you have the following rights:

  • To review the user information that you have supplied to us
  • To request that we correct any errors or omissions
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list
  • To request that your user information be deleted from our records
  • To opt out of being solicited by Jug.ai or third parties

Data Retention

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or as needed to comply with our legal obligations, resolve disputes and enforce our agreements.

International Transfer

To facilitate our global operations, we may transfer and access Personal Information from around the world, including the United States. This Privacy Policy shall apply even if we transfer Personal Information to other countries.

Contact Us

If you have any questions about this Privacy Policy, please contact us: